A HomeWizard account is a universal account for all products and services offered by HomeWizard. It is used to connect to a Link, but can also be used with other products such as the HomeWizard Cameras, HomeWizard Lite, and HomeWizard Cleaner. You can also use it to login to the HomeWizard website. 


What is my HomeWizard account?

Within the HomeWizard Link app you can see the email address you have used to setup a HomeWizard account. You can see this within the following steps:

  1. Open the  'HomeWizard link' app.
  2. Go to the  'Information' tab at the bottom right of the screen.
  3. Select  ’Account
    • On Username  you can see the email address you have used
    • On HomeWizard link you can see the ID of the link


Reset password

You can reset your password easily on the HomeWizard website, remember however you can also change the password of your HomeWizard products (apps) such as the HomeWizard, HomeWizard Cameras, HomeWizard Lite, and HomeWizard Cleaner etc. 


  1. Open a web browser. 
  2. Go to our website www.homewizard.com 
  3. Press Sign In' at the top right corner of the web browser. 
    • On a smartphone or tablet and depending on the size of your screen. “Sign in” is in the ‘MENU”  in the top left corner of the web browser. 
  4. You are now in the Customer login screen. 
    • Enter your email and password of your HomeWizard online account and than press Sign in
      • If you do not remember your password. Press ‘Forgot your password?’ You should then receive an email to change your password.
    • Select  ‘ My dashboard ‘ directly under the tab ‘Account dashboard’. 
    • Select under Account information, “Change password” to then change your password. 
      • Enable “Change password”  then enter ‘New password’ and  'Confirm new password.' 
      • Press ‘Save’ to save your new password of your HomeWizard-Online account. 
  5. Congratulations! The password of your HomeWizard online account has been changed. Now you can log in with your HomeWizard account as a desired password on the HomeWizard link.