Problems with devices

Problems with devices on the Link. ( HomeWizard Link

Why is my device out of reach?
The device that has been paired is out of range of the link. This can have various causes, such as the failure of other electronics or obstacles such as con...
Thu, 6 Sep, 2018 at 1:08 PM
I removed the battery and my device is still visible in the app. Why is this?
To extend the battery life of the device the test signal is not sent constantly. It is only sent every few hours or days. So when removing the batteries, th...
Thu, 6 Sep, 2018 at 1:10 PM